Five portals, five ways of doing things
Compensations and penalties are scattered across portals, and nobody sees them all together in time.
Inside Recover
Every order and every deduction, on one screen
This is the Aggregator Orders screen: sales, commission, net revenue and deductions for each app, with the evidence and issues for every order.
The problem
Where’s your money going?
Every day, some orders come with a compensation, a penalty or a deduction. And every app has its own portal, deadline and way to dispute.
No proof? Rejected.
If you can’t prove the order left complete and reached the driver on time, the app wins.
Deadlines run out before you notice
A late dispute is a lost one, and chasing every order by hand eats hours of your team’s week.
Your day, before and after Recover
- You open five portals every day
- You hunt for the order photo on a staff phone
- You write every dispute from scratch
- You find out the deadline already passed
- One dashboard with everything
- The photo links to the order on its own
- The dispute is ready, text and proof
- The dispute goes out on time
How it works
From handover to money back
- 1
Connect your accounts
Sign in once, and Recover keeps pulling orders, compensations and penalties from every app.
- 2
Snap it at handover
Branch staff snap the order with a phone or tablet. The photo gets stamped with branch and time and linked to the order number on its own.
- 3
Proof ready
Every order gets an evidence page and a handover certificate with your brand: food photos, timing, and the driver’s signature if there is one.
- 4
We dispute and follow up
Dispute rules learned from past rejections, sent through the right channel for each app, and followed until they’re closed.
Features
Everything your compensation team needs, in one place
One dashboard for all apps
All orders, compensations and penalties in one table. Filter by brand, branch, reason, and whether it’s the restaurant’s fault or the app’s.
Brand: AllBranch: OlayaReason: Order not collectedResponsibility: Platform
A photo page that installs like an app
Open it in the branch phone’s browser, pin it to the home screen, and upload several photos at once, even during the rush.
Orders the driver never picked up
A branch report turns into a documented claim. If a driver signature or delivered status shows up, it closes by itself.
Certificates with your brand
Each brand’s logo and colors on the evidence pages and certificates the app receives.
Is sync running?
A status page on your phone, and an instant email if any account stops syncing.
Your team, and who sees what
Admin, support, branch manager. Everyone sees what’s theirs, with tasks assigned to each person.
Lots of brands and branches? No problem
Every app branch is linked to your branch with no duplicates, so you know which branch is losing money and where, brand by brand.
Reports
The report lands before you ask for it
Three ready formats: standard, management and a weekly A4, emailed to each brand when you want.
- By app, branch and compensation reason
- Whose fault it is each time: the restaurant or the app
- Email schedules at the hours you pick
Weekly recovery report
[Brand name] · 28 September – 4 October
- Recovered
- In progress
- Rejected
Sent every Sunday at 9 am to the brand manager and finance
Control
You decide what goes out in your name
Recover only sends disputes the way you choose, app by app.
Off: just watching
Recover gathers orders and proof and shows you what’s worth disputing, without preparing or sending anything.
- Collect orders and proof
- Prepare the dispute
- Sending
Preview: your OK first
Each dispute is prepared with its text and proof and shown to you to approve or tweak before it goes.
- Collect orders and proof
- Prepare the dispute
- You approve, then it’s sent
On: auto-send
Disputes go out on their own through the right channel for each app, and you can follow every step in the history.
- Collect orders and proof
- Prepare the dispute
- Automatic sending and follow-up
Rules that learn from every no
Every rejection from an app becomes a rule: when to try again, with what proof, and when to close it.
A history for every dispute
The proof attached, when it was sent and what the app replied, all in one place per order.
Estimate your loss
How much are you losing each month?
Move the sliders to match your restaurant. It’s an estimate based only on your numbers.
You could be losing per month
31,500 SAR
Per year
378,000 SAR
Orders that need proof
450 per month
Each of these orders needs a photo, a timeline and an on-time dispute. That’s exactly what Recover does.
Let us get it back for youQuestions people ask
Do I need an official integration with each app?
Nope. Recover works with the accounts you already use on each app, and nothing changes in how branches take orders.
What does a branch need?
A phone or tablet with a camera. The photo page opens in the browser and can be installed like an app.
Can a dispute go out without me knowing?
No, not unless you switch on auto-send. In preview mode, every dispute is prepared and waits for your OK.
Does it work with more than one brand?
Sure. Each brand has its own branches, certificate look and reports, and each manager only sees their own brand.
How long does setup take?
[Setup time]. We connect the accounts, match the branches and train branch staff on the photo page.
How does pricing work?
[Pricing model: for example a monthly subscription per branch, or a share of recovered amounts].
Stop losing money this month.
We’ll show you Recover on orders from your own restaurant: where the deductions go and how much you can get back with proof.